Delivery & Returns

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We now deliver to over 200 countries.

1Most orders within the UK will be shipped using Royal mail services unless another courier has been selected by the customer. We also use City line, DHL, Fedex, UPS and some other courier.

2 Usually it takes 7-14 days for the item to be delivered from the date of shipment. (this can be different from the date  of the order)

3 FlightSimulatorParts is not responsible for any delays caused by the courier and no compensation will be considered in any circumstances.

4 We strongly advise our customer to take insurance cover to cover any damaged items on transportation. (please contact us if you would like to take the insurance cover).

Delivery Option

Standard UK Delivery 

The majority of our orders are dispatched within 7-14 working days of being placed.

Our delivery aims are based on the average delivery times experienced by the majority of our Customers. As we cannot guarantee the speed of the postal service we ask that you wait 12 working days for UK Standard Delivery & 8 working days for UK Tracked Priority Delivery before contacting us about an overdue order.

Service and Destination Weight Postage Cost Delivery Aim
UK Standard Delivery 2kg or Under From £2.99 2-4 working days
UK Tracked Delivery2kg to 5kg From £6.99 2-4 working days
UK Tracked DeliveryOver 5kg From £9.99 2-4 working days

The majority of our orders are dispatched within 7-14 working days

Our delivery aims are based on the average delivery times experienced by the majority of our Customers. As we cannot guarantee the exact speed of all our delivery services we ask that you wait 14 working days before contacting us about an overdue delivery.

Service and Destination Weight Postage Cost Delivery Aim
EU Standard DeliveryUnder 5kg From £9.99 4-8 working days
EU Tracked DeliveryOver 5kg From £12.99 4-8 working days
EU Tracked DeliveryAny size and weight From £19.99 4-8 working days

The majority of our orders are dispatched within 7-14 working days

Our delivery aims are based on the average delivery times experienced by the majority of our Customers. As we cannot guarantee the exact speed of all our delivery services we ask that you wait 25 working days before contacting us about an overdue delivery.

Service and Destination Weight Postage Cost Delivery Aim
Tracked Delivery2kg or Under From £24.99 7-10 working days
Tracked Delivery5kg or under From £35 7-10 working days
Tracked Delivery7kg or over From £100 7-10 working days

We are now delivery to over 200 countries.

Due to international aviation regulations, we cannot send products to certain country. We apologies for any inconvenience this might cause.

The majority of our orders are dispatched within 7-14 working days.

Our delivery aims are based on the average delivery times experienced by the majority of our Customers. As we cannot guarantee the exact speed of all our delivery services we ask that you wait 25 working days before contacting us about an overdue delivery.

Service and Destination Weight Postage Cost Delivery Aim
Tracked International Under 2kg From £30 7-10 working days
Tracked International 2-5kg From £55 7-10 working days 
Tracked International Over 5kg From £65 7-10 working days

Why not choose a tracked service for absolute peace of mind?

When you use one of our tracked delivery services, we’ll automatically send you an email with your tracking number, and the address for the courier company’s tracking website, as soon as we dispatch your order. Follow the simple instructions to keep tabs on your order every step of the way.

Return

  • Your right of withdrawal with 14 days of receiving the items, 20% restocking charge will be applied to cover administration costs, refund will only be applied for the costs of the item only excluding any shipment charges.
  • Customers will need to contact us first to obtain an RMA number, to allow us to track the return and process the refund faster.
  • All returns must be in the original condition; any defect will be rejected and will be sent back to the customer.
  • The customer is responsible for the cost of returning the part back to us, it is always recommended to use recorded delivery so we can track it just in case it gets lost.
  • All returns should be sent to:  flightSimulatorParts, Unit 87 Springvale Industrial Estate, Cwmbran, NP44 5BH

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