Privacy Policy

You Are Here: Home / Privacy Policy

aIf you have any questions regarding our privacy policy, we’ll be happy to help. Please feel free to contact us here, or call + 44 (0)1633 484 870.

  • Privacy respects your privacy and only collects the information necessary to facilitate the delivery of our product to our Customers and to assure the best possible online shopping experience. All information is kept confidential and secure. We may periodically send emails to our Customers informing them of updates to our services.

  • Customer Behaviour Analysis

    In order to ensure the best possible shopping experience; we collect information about how our Customers use the website via Google Analytics. All data is stored and treated with strict compliance to all current data protection legislation and is not passed on, or made available to any other parties.

    If you would rather data about your visit was not collected, you can opt-out of Google Analytics by installing a browser plugin available from here.

    None of our tracking partners are ever given your payment information, nor in fact is it ever shared with Instead payment details are fed into our bank’s highly secure servers, via a security certified and encrypted web page.

  • Our security measures

    Our Website has security measures in place to protect the loss, misuse and alteration of the information under our control. Certain areas of our Website use industry standard SSL to encrypt sensitive data, like your billing address.

  • Co-operation with law enforcement bodies

    We record the IP addresses of persons submitting orders to aid fraud prevention and will disclose any information necessary to fully co-operate with law enforcement authorities in investigating suspected lawbreakers.

  • Contact and delivery information

    We collect contact and delivery information (e.g. name, billing address, delivery address and email address). This information is used to get in touch with you when necessary, and to supply products as ordered.

  • Cookies

    A cookie is a piece of data stored on the user’s hard drive containing information about the user. utilises cookies to enable our systems to recognise your browser and to provide personalised features.

  • Our right to amend may amend this policy from time to time.

  • Account cancellations

    Should you wish to close your account, please contact our Customer Service Team who will be happy to organise this. Once you cancel your account you will no longer be able to shop online or receive e-mails from us. You can re-register at a later date using the same email address, however any historic order information will not be available to view.

cYou will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting our Customer Service Team immediately by emailing or calling + 44 (0)1633 484 870.